Account Deletion
This page explains how to request account deletion for PERP GO. The process depends on your login method.
Two Login Methods
PERP GO supports two authentication methods:
Email Login (Privy) — You created an account with your email and use an embedded wallet
External Wallet (WalletConnect) — You connected your own wallet (MetaMask, Trust Wallet, etc.)
For Email Login Users (Privy)
⚠️ Export Your Private Key First
Before requesting deletion, you must export your private key to retain access to your wallet assets:
Log in with your PERP GO email
Export and securely save your private key
WARNING: Once deleted, you will permanently lose access to your embedded wallet. Without exporting your private key first, any remaining assets will be inaccessible forever.
Request Deletion
After exporting your private key (or if your wallet is empty):
Join our Discord server
Open a ticket in #open-a-ticket
Request account deletion with your email address
Processing time: Up to 30 days
What Gets Deleted
Deleted:
Your email and Privy account credentials
Embedded wallet access (you can still access via exported private key)
Cannot be deleted:
Historical analytics data (technical limitations)
Blockchain transaction history (public and permanent)
For External Wallet Users (WalletConnect)
PERP GO does not control your external wallet. To stop using PERP GO:
Disconnect your wallet in the app
Uninstall PERP GO
Your wallet remains fully under your control. Historical analytics data may remain in our systems, but we will stop collecting new data.
Important Notes
Blockchain Data: All on-chain transactions are permanent and publicly visible. This is a fundamental characteristic of blockchain technology and cannot be changed.
Analytics Data: Due to technical limitations, historical usage data in Segment is retained indefinitely and cannot be deleted.
Need Help?
For questions or assistance:
Join our Discord server
Open a ticket in #open-a-ticket
See also: Privacy Policy | Terms of Service
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